Exploration & Discovery
Ethnographic observations for an agnostic user research study on in-home dialysis
1:1 interview to understand clinician motivation, behavior, and perspectives that feed into the clinical decision making process and understanding of workflows
Card-sorting to understand relevance of clinical content for interpreting diagnostic results
Generation & Formative Testing
Expert review of reprocessing instructions for a complex upper gastroscope
Scenario-based assessments to understand value and clinical utility of new scientific information for cancer patients and assessment of complex content and language preferred and understood by clinicians
Usability & Validation Assessments
Usability testing for instructions for use (IFU) and medication applicator
Usability testing for a blood glucose meter
Remote usability testing of an interactive report experience
